Terms of Service

Last updated: January 2026

Acceptance of Terms

By using Rivhost Ng services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Service Description

Rivhost Ng provides web hosting services including:

  • Shared hosting plans (Nano and Pro)
  • Domain registration and management
  • Email hosting services
  • Technical support and maintenance
  • SSL certificates and security features

Payment Terms

  • All hosting plans are billed monthly in advance
  • Payments are due on the billing date specified in your account
  • Late payments may result in service suspension
  • Refunds are available within 30 days of initial purchase
  • All prices are in Nigerian Naira (₦)

Acceptable Use Policy

You agree not to use our services for:

  • Illegal activities or content
  • Spam, phishing, or malicious software
  • Copyright infringement
  • Resource abuse or excessive server load
  • Adult content or gambling sites

Service Level Agreement

  • 99.9% uptime guarantee for all hosting plans
  • 24/7 technical support via email and chat
  • Regular backups performed daily
  • Maintenance windows scheduled during low-traffic periods

Account Termination

We reserve the right to suspend or terminate accounts that violate these terms. You may cancel your account at any time with 30 days notice.

Limitation of Liability

Rivhost Ng's liability is limited to the amount paid for services in the preceding 12 months. We are not liable for indirect, incidental, or consequential damages.

Contact Information

For questions about these Terms of Service, contact us at legal@rivhost.ng or through our support system.