Privacy Policy

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.

• Personal information (name, email, phone number)
• Billing information and payment details
• Technical information about your hosting usage
• Communication records with our support team

How We Use Your Information

• Provide and maintain our hosting services
• Process payments and send billing notifications
• Provide customer support and technical assistance
• Send important service updates and security alerts
• Improve our services and develop new features

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Account information is typically retained for the duration of your service plus 7 years for billing records.

Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your data
• Opt-out of marketing communications
• Request a copy of your data

Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@rivhost.ng or through our support system.